Jackie Coles manages the MSSMA, an organization responsible for maintaining an aging sanitary sewer system in Munhall.

MSSMA faced significant logistical and financial hurdles, specifically:

High Cost of Contractor Services

MSSMA was reliant on contractors for sewer inspections, leading to high costs that strained the organization’s limited budget, leaving less financial room for other critical maintenance tasks.

Complex Budgeting and Scheduling

Financial unpredictability and logistical complexities resulting from contracting services created challenges in efficient project planning and budget allocation.

Operational Efficiency

Dependence on external contractors for sewer inspections prolonged response times and often resulted in scheduling conflicts and delays.

Solution

To address these issues, Jackie subscribed to Pipe Dream, a service offering advanced CCTV inspection robots. Key elements and benefits of the solution included:

Cost-Effective In-House Inspections

Utilizing Pipe Dream’s CCTV inspection robots allowed MSSMA to bring sewer inspections in-house. This eliminated the recurring expense of hiring contractors and generated significant cost savings. The funds saved were redirected towards other necessary maintenance activities, thus improving overall resource allocation.

Partnership with Engineering Firm

MSSMA collaborated closely with its engineering firm to integrate Pipe Dream’s technology into their projects seamlessly. This partnership ensured that both MSSMA and the engineering firm continued to work together effectively, maintaining strong professional relations without any disruption.

Streamlined Operations

The Pipe Dream robots were easy to deploy and operate, enabling MSSMA’s team to quickly integrate them into existing workflows without extensive training. The simplicity and efficiency of the robots markedly reduced the delays and operational bottlenecks previously caused by reliance on external contractors.

Financial Transparency

Pipe Dream’s pricing structure provided Jackie with clear visibility into costs, facilitating more accurate budgeting and financial planning. MSSMA now knows exactly what to expect with the subscription, which significantly simplifies budget management and project planning.

Results

Since implementing Pipe Dream’s solution, MSSMA under Jackie’s supervision has observed notable improvements:

Budget Savings

The elimination of contractor costs resulted in substantial savings, allowing MSSMA to reinvest in the sewer infrastructure and address maintenance issues more proactively.

Operational Control and Collaboration

Conducting inspections in-house has granted MSSMA greater control over scheduling and reduced dependence on external service providers. Additionally, the cooperative approach with the engineering firm ensured continuity and enhanced the project’s success.

Greater Visibility and Predictable Costs

The transparent pricing model of Pipe Dream allowed for more precise financial planning, reducing the occurrence of unforeseen expenses and enhancing the overall budget management process. MSSMA enjoys increased operational transparency and knows exactly what to expect with the subscription.

Conclusion

Pipe Dream has significantly alleviated the financial and operational challenges faced by the Munhall Sanitary Sewer Municipal Authority. By enabling in-house sewer inspections, maintaining collaboration with their engineering firm, and providing clear cost visibility, Pipe Dream has provided MSSMA with a cost-effective, efficient, and reliable solution.